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The Photo Album Shop
Product Categories
Drymount Albums
Mounting Products
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Scrapbooking
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Disc & USB
Photo Boxes
Photo Folders
Photo Frames
Archival Products
Baby Albums & Frames
Portfolio Albums
Wedding Albums

 

The Photo Album Shop is now exclusively online, and we longer have a retail showroom. Please DO NOT come to Mt Kuring-gai as we are no longer there.

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NEW WEBSITE IS NOW LIVE - BROWSE & ORDER BY CLICKING HERE

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Our old website (this one) does NOT accept orders, but we have a NEW WEBSITE running, which will move into this space soon (but please don't bookmark our new site as the address will change in the next few days ...)

To ORDER, please visit our NEW WEBSITE or alternatively email or phone us and we will respond with costing and payment information.

email service@photoalbumshop.com.au

phone 0414 289 920

 

Maximum Postage Charge $20 within Australia

Based on order weight and destination. Delivery within Australia only. Shipping is by regular post. Orders are usually despatched within one business day. Please phone us to arrange Express Post at cost.

 

FREE POSTAGE for orders over $200 within Australia

Delivery within Australia only. Shipping is by regular post. Orders are usually despatched within one business day. There is no upper limit, and overweight orders which qualify will be shipped as multiple parcels with free shipping.

Express Post is not free, but is available at cost. Please email or phone us to arrange Express Post orders.

 

INTERNATIONAL POSTAGE charged at cost

Will be available shortly through our new website, but for now, please email us with your order and delivery details and we will reply with postage options and costs.

 

Order Online ...

PLEASE VISIT OUR NEW WEBSITE TO ORDER ONLINE (USE LINK ABOVE)

 

... or by Telephone, Email or Post

You are welcome to order via phone, email or post. See our Contact Us page for full contact details.

 

Payment Methods

We accept payment via PayPal, Visa, Mastercard, American Express, direct deposit and bank transfer.

 

Tax Invoice

A complying Australian Tax Invoice accompanies all orders.

 

Secure Checkout

PLEASE VISIT OUR NEW WEBSITE TO ORDER ONLIN (USE LINK ABOVE)

 

Delivery Options

We offer delivery via Regular Post* through our website.

Other delivery options such as Express Post and road freight may be available; please phone us to discuss your requirements.

If you have special requirements or considerations, please let us know in the 'Additional Information' section during checkout (eg if your order is a gift and you want it sent without invoice; in which case invoice will be emailed).

You are welcome to request a "safe drop" for your order (eg leave at front door if not home) in the Additional Information section during checkout, but please note we are not responsible for missing deliveries in this case.

Tracking will be provided whenever possible.

* Regular Post orders may be sent via Australia Post or an alternative courier service at our discretion (unless you specifically request a particular service).

 

Delivery Times

Orders are usually despatched within one business day. Of course, this depends very much on current workload, payment method and stock availability. We will notify you of extended delays beyond 2-3 days.

For priority orders, you can simply request "please despatch ASAP" in the 'Additional Information' section during checkout, and we will prioritise your order. Express Post orders are also prioritised.

Delivery times depend on Australia Post or other carriers, but in our experience are typically around 2-4 days for Australian east coast up to 5+ business days for west coast and more remote destinations.

 

Privacy policy and data collection

WE RESPECT YOUR RIGHT TO PRIVACY. We may contact you via email once and once only after your order to ask if you wish to receive more information from us. You will NOT be automatically entered on any mailing list of any sort, and you will not be contacted again.

We do require your phone number, but only as a backup contact in case of problems with your order. We will NEVER contact you via phone for any other reason.

We do not share or sell any of your information with any third parties AT ALL, except as required for the delivery of your order or as required by law.

Billing and delivery addresses provided with your order will only be used for sending your order, and phone numbers and email addresses will only be used for communications directly concerning your order.

You are welcome to join us on facebook to receive special offers, product updates and other information that may be of interest.

 

Returns Policy

Whilst we do our best to describe all items accurately, fairly and in detail, we understand that sometimes what you get just isn't what you expected ... and we realise that it's in our interests to make sure that you are radiantly happy with your purchase from us.

Therefore we offer a two-tiered returns policy:

STATUTORY RETURNS

In accordance with NSW Office of Fair Trading guidelines, if you have an item that is faulty, has been wrongly described, or does not do what it's supposed to do, then we offer a full refund or exchange of goods as you prefer. Please contact us for REPLY PAID details.

CHANGE-OF-MIND RETURNS

If you've bought too many, the wrong colour or size, or you've just changed your mind, then in addition to our statutory requirements, and without prejudice to our rights to decline such requests, we may agree to accept those items back for a refund of item price (excluding postage costs*), on the following conditions:

1. you have our prior approval (by email or telephone);
2. return postage is at your expense;
3. the items are received by us in saleable condition** (see below);
4. the return is made within three months of purchase.

* Items sent out with free postage will have a nominal $10 postage charge deducted from your refund or credit if returned.

** When returning items such as photo albums and frames, we strongly recommend that you pack the items in a BOX, because padded bags and post packs do not provide adequate protection. Unfortunately, we are not able to accept damaged items for return or refund.

Please note that our change-of-mind returns are limited to regularly stocked items, and exclude custom-made or special order items.

Once you have our approval, please include a note with your name and invoice number, and return your unwanted items to:

The Photo Album Shop
PO Box 208
CROOKWELL NSW 2583

Return postage is at your expense. Unauthorised returns will not be accepted, and no responsibility will be accepted for goods so sent. Items received back in poor or damaged condition will not be refunded or returned.

On receipt of returned items in good condition, a refund will be issued promptly using the same method as your initial payment (where possible).

 

 

The Photo Album Shop payment methods

Browse our wide selection of photo albums and related products. Order online and pay securely with PayPal, Mastercard, Visa or American Express, direct deposits and bank transfers. Fast shipping and friendly service.

 

The Photo Album Shop on facebook

Visit our facebook page and see what other people have to say about us.

 

Vale Norman Inder

 

 

The Photo Album Shop, PO Box 208, CROOKWELL NSW 2583, AUSTRALIA
phone: 0414 289 920 service@photoalbumshop.com.au

 

 

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