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The Photo Album Shop
Product Categories
Drymount Albums
Mounting Products
Slip-In Albums
Self Adhesive Albums
Disc & USB
Photo Boxes
Photo Folders
Photo Frames
Archival Products
Baby Albums & Frames
Portfolio Albums
Wedding Albums


The Photo Album Shop is now exclusively online, and we longer have a retail showroom. Please DO NOT come to Mt Kuring-gai as we are no longer there.


To ORDER, please email or phone us and we will respond with costing and payment information.

email service@photoalbumshop.com.au

phone 0414 289 920

Our current website (this one) does NOT accept orders, but we will launch a new website in this space soon.


We apologise for the inconvenience, but we assure you that we will continue to look after you with great service, pricing and an expanded product range in the near future.  


$10 POSTAGE for orders under $150 within Australia

Delivery within Australia only. Shipping is by regular post. Orders received by midday are usually despatched same-day. Please phone us during business hours to arrange Express Post orders.


FREE POSTAGE for orders over $150 within Australia

Simply place an order over $150 and we will waive the postage costs, anywhere within Australia. Free shipping is by regular post only. There is no upper limit, and overweight orders which qualify will be shipped as multiple parcels with free shipping. Orders received by midday are usually despatched same-day. Please phone us during business hours to arrange Express Post orders.



Not available through our shopping cart. Please email with your order and delivery details and we will reply with postage options and costs.


Order Online ...

currently unavailable - please email or phone ...


... or by Telephone, Email or Post

You are welcome to order via phone, email or post. See our Contact Us page for full contact details.


International Orders via email or phone, but NOT online

We do not currently accept international orders through our website. We hope to re-introduce international shipping in the future. Existing international customers, and new customers prepared for real-world high postage charges, may order by email.


Payment Methods

We accept payment via PayPal, Visa, Mastercard, American Express, direct deposit and bank transfer.


Tax Invoice

A complying Australian Tax Invoice accompanies all orders.


Secure Checkout

Secure checkout services on our website are provided by ezimerchant, backed up with a current SSL certificate and website identity assurance. Further information can be found by clicking on the logo in the bottom right corner of our checkout pages.

Data is secured by electronic and physical security systems. All sensitive customer information is securely destroyed when no longer required.


Delivery Options

We offer delivery via Regular Post* through our website.

Other delivery options such as Express Post, overnight and same-day couriers may be available; please phone us to discuss this.

If you have special requirements or considerations, please let us know in the 'Additional Information' section during checkout (eg if your order is a gift and you want it sent without invoice; in which case invoice will be emailed).

You are welcome to request a "safe drop" for your order (eg leave at front door if not home) in the Additional Information section during checkout, but please note we are not responsible for missing deliveries in this case.

Please note orders are generally NOT traceable. If this is a concern, please request "traceable delivery" in the 'Additional Information' section during checkout. There is no extra charge for this.

* Regular Post orders may be sent via Australia Post or an alternative courier service at our discretion (unless you specifically request a particular service).


Delivery Times

Orders are generally despatched within two business days. Of course, this depends very much on current workload, payment method and stock availability. We will notify you of extended delays beyond 2-3 days.

For priority orders, you can simply request "please despatch ASAP" in the 'Additional Information' section during checkout, and we will prioritise your order. Express Post orders are also prioritised.

Delivery times depend on Australia Post or other carriers, but in our experience are typically around 2-4 days for Australian east coast up to 5+ business days for west coast and more remote destinations.


Privacy policy and data collection

WE RESPECT YOUR RIGHT TO PRIVACY. We may contact you via email once and once only after your order to ask if you wish to receive more information from us. You will NOT be automatically entered on any mailing list of any sort, and you will not be contacted again.

We do require your phone number, but only as a backup contact in case of problems with your order. We will NEVER contact you via phone for any other reason.

We do not share or sell any of your information with any third parties AT ALL, except as required for the delivery of your order or as required by law.

Billing and delivery addresses provided with your order will only be used for sending your order, and phone numbers and email addresses will only be used for communications directly concerning your order.

You are welcome to join us on facebook to receive special offers, product updates and other information that may be of interest.


Returns Policy

Whilst we do our best to describe all items accurately, fairly and in detail, we understand that sometimes what you get just isn't what you expected ... and we realise that it's in our interests to make sure that you are radiantly happy with your purchase from us.

Therefore we offer a two-tiered returns policy:


In accordance with NSW Office of Fair Trading guidelines, if you have an item that is faulty, has been wrongly described, or does not do what it's supposed to do, then we offer a full refund or exchange of goods as you prefer. Please contact us for REPLY PAID details.


If you've bought too many, the wrong colour or size, or you've just changed your mind, then in addition to our statutory requirements, and without prejudice to our rights to decline such requests, we may agree to accept those items back for a refund of item price (excluding postage costs*), on the following conditions:

1. you have our prior approval (by email or telephone);
2. return postage is at your expense;
3. the items are received by us in saleable condition** (see below);
4. the return is made within three months of purchase.

* Items sent out with free postage will have a nominal $10 postage charge deducted from your refund or credit if returned.

** When returning items such as photo albums and frames, we strongly recommend that you pack the items in a BOX, because padded bags and post packs do not provide adequate protection. Unfortunately, we are not able to accept damaged items for return or refund.

Please note that our change-of-mind returns are limited to regularly stocked items, and exclude custom-made or special order items.

Once you have our approval, please include a note with your name and invoice number, and return your unwanted items to:

The Photo Album Shop
PO Box 208

Return postage is at your expense. Unauthorised returns will not be accepted, and no responsibility will be accepted for goods so sent. Items received back in poor or damaged condition will not be refunded or returned.

On receipt of returned items in good condition, a refund will be issued promptly using the same method as your initial payment (where possible).



The Photo Album Shop, PO Box 208, CROOKWELL NSW 2583, AUSTRALIA
phone: 0414 289 920 service@photoalbumshop.com.au



page design, contents and images copyright © The Photo Album Shop www.photoalbumshop.com.au 2017 unless otherwise marked